If you are experiencing problems adding products to your shopping cart, errors during checkout or other odd behavior while shopping on our website, please see the following suggestions:
Latest Web Browser
Most issues can be resolved by updating your web browser to the latest release. Check now to see if you have a current version.
If you have been browsing our website during updates, this can cause errors and other issues. Most common issues can be resolved by deleting your browser history. To do so, please follow this procedure:
- Delete your web browser history
- Close your web browser
- Re-open your web browser to start a new session
Find out what web browser you have, then delete your browser history. The following are instructions for the three most popular web browsers:
If you continue to experience any issues, please let us know the following:
- What kind of computer are you using (windows/mac)?
- Are you using a firewall?
- What point in the browsing/ordering process is causing you trouble – what page?
- If you are receiving an error message, what does it say?
- What items are you trying to order?