Something in my order is missing, damaged or incorrect

We understand how frustrating it is when something goes wrong. If you have issues with your order, we’re happy to help.

  • Missing? Report what you didn’t get.
  • Damaged? Send a photo and a brief description.
  • Incorrect? Tell us what you ordered and what you received instead.

In some cases, you may be asked to return the item you got. If something is wrong with your order, a representative will make it right.