Don’t recognize a charge?

Depending on what you purchased, charges from the Alcoholics Anonymous Cleveland District Office may appear under different names on your credit or debit card statement.

Literature Purchases (Processed by Square)

square credit card processor

Look for:

  • *SQ Cleveland District
  • *SQ Alcoholics Anonymous Cleveland
  • Square AA Cleveland

Bank statement example:

bank statement square

Donations (Processed by Stripe)

stripe payments

Look for:

  • AACLE
  • AACLE.ORG

Bank statement example:

bank statement stripe

Still Unsure?

  1. Compare the amount and date with recent purchases or donation receipts.
  2. Check with family members or others who may have used the card.
  3. Contact us with the transaction date, amount, and last four digits of the card. We will be happy to help identify the charge.
  4. If the charge still cannot be identified, contact your card issuer immediately.

We’re happy to help with any questions regarding charges appearing on your statement.